PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS APP
ABOUT THIS APP
This App and the associated card services are provided and operated by Hawk Incentives to Yonda cardholders.
Hawk Incentives is registered in England and Wales under company number 4155659 and has its registered office at Westside, London Road, Hemel Hempstead, HP3 9TD.
Your prepaid card (which you can manage through this App) is issued by Blackhawk Network (UK) Limited (“Blackhawk”). Blackhawk is an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. Blackhawk’s company registration number is 05802971 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD
The App is available for download to a smartphone through Android and iOS supported App stores.
Hawk Incentives uses a third party for processing card top-ups. This payment gateway provider, Secure Trading Limited, provides Hawk Incentives with their Attestation of Compliance with the Payment Card Industry Data Security Standard (PCI DSS), as evidence that your payment card data is held and managed securely.
BY USING THIS APP YOU ACCEPT THESE TERMS
CHANGES TO THESE TERMS
Hawk Incentives may amend these terms without prior notification or consent. Every time you wish to use this App, please check the terms which will apply at that time within “My Account”.
CHANGES TO THE APP
Hawk Incentives may update and change this App without prior notification or consent, to reflect changes to Hawk Incentives’ products, users’ needs and business. If any changes made to the App impact the card services provided we will tell you about them directly, as further detailed in your Yonda card terms.
SUSPENSION OR WITHDRAWAL OF THE APP
This App is made available free of charge to the user.
Hawk Incentives does not guarantee that this App, or any of its content, will always be available. Hawk Incentives may suspend, withdraw, or restrict the availability of all or any part of this App for business and operational reasons – we will try to give you reasonable notice of any such actions.
YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE
Your login details to access this App, must be treated as confidential and you should not disclose it to any third party.
If you know or suspect that anyone other than you knows your user login credentials, you must promptly notify Hawk Incentives at firstname.lastname@example.org.
HOW YOU MAY USE HAWK INCENTIVES’ CONTENT ON THIS APP
Hawk Incentives is the owner or the licensee of all intellectual property rights in this App, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any views of the App for your personal use and you may draw the attention of others within your organisation to content posted on the App.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Hawk Incentives’ status (and that of any identified contributors) as the author of content on its sites must always be acknowledged.
You must not use any part of the content on this App for commercial purposes without obtaining a licence to do so from Hawk Incentives or our licensors.
The content on the App is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the App.
Although we make reasonable efforts to update the information on the App, we make no representations, warranties or guarantees, whether express or implied, that the content on the App is accurate, complete or up to date.
HAWK INCENTIVES ARE NOT RESPONSIBLE FOR ANY CONTENT THAT THE APP MAY LINK TO
The App may feature links to other sites and resources provided by third parties, for your information only. Hawk Incentives has no control over these websites and their content, and they have not been vetted or approved in any way by us. Hawk Incentives is not responsible for any aspect of these sites or information you may obtain from them.
You may use this App only for lawful purposes. You may not use this App:
in any way that breaches any applicable local, national or international law or regulation
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
for the purpose of harming or attempting to harm minors in any way
You must not attempt to gain unauthorised access to this App, the server on which it is stored or any server, computer or database connected to this App.
You must not attack the App via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Hawk Incentives will report any such breach to the relevant law enforcement authorities and Hawk Incentives will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this App will cease immediately.
You also agree:
HAWK INCENTIVES LIMITED ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
Not to reproduce, duplicate, copy or resell any part of this App in contravention of the provisions of our terms of App use
Not to access without authority, interfere with, damage or disrupt:
- any part of our App;
- any equipment or network on which our App is stored;
- any software used in the provision of this App; or
- any equipment or network or software owned or used by any third party.
Hawk Incentives do not guarantee that the App will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes, smartphones and platform to access the App. You should use your own virus protection software.
You must not misuse the App by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the App, the server on which the App is stored or any server, computer or database connected to the App. You must not attack the App via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990, Fraud Act, Theft Act or Criminal Damage Act. Hawk Incentives will report any such breach to the relevant law enforcement authorities and Hawk Incentives will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Hawk Incentives site will cease immediately.
SUSPENSION AND TERMINATION
Issue of a warning to you
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
Further legal action against you
Disclosure of such information to law enforcement authorities as we feel is necessary
If you breach this acceptable use policy and we take action in response, Hawk Incentives is not liable for any loss you may suffer as a result. The responses described in this policy are not limited, and we may take other appropriate action if required.
HAWK INCENTIVES’ RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
Hawk Incentives does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by Hawk Incentives’ negligence or the negligence of Hawk Incentives employees, agents or subcontractors; and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising because of the supply or usage of the card (defined in the Card Terms available in the App).
Please note that we only provide this App for domestic and private use. You agree not to use the App for any commercial or business purposes, and Hawk Incentives has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?
HAWK INCENTIVES’ TRADEMARKS ARE REGISTERED
HAWK INCENTIVES and YONDA are UK registered trademarks of Hawk Incentives. You are not permitted to use them without Hawk Incentives’ approval, unless they are part of material you are using as permitted under ‘How you may use material on our site’ (see above).